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Frequently Asked Questions

What is Ayadi?

Ayadi is built by a team of people who are passionate about mental health. We are an online therapy platform for Arabic speakers across the globe. We connect clients who are looking for high quality, affordable mental health care to qualified, vetted, bilingual therapists via a secure, confidential experience.

What can I expect with counseling or therapy?

Counseling or therapy is a professional relationship between a certified therapist and you. In life, it can be difficult to see beyond our own limitations. Counseling provides an outside perspective and helps you to find solutions to improve your daily life from an unbiased, non-judgmental, and professional perspective.

Do I need counseling or therapy?

Anyone can benefit from therapy or counseling. Think of it as a tool-kit for life: whether you struggle with managing relationships, anxiety and depression, or difficult situations when life gets stressful, counseling can not only help you learn about what you’re feeling, but also why you’re feeling it, and how to navigate it.

Are Ayadi experts qualified?

Yes. All of our experts are certified and thoroughly vetted. We only work with experts who have completed at least a Masters degree, have 3+ years of hands-on experience, and have positive references from previous employers. Whether they’re located regionally or overseas, all of our specialists have all been selected in accordance with the same overarching goal: to help the people of our region.

How is my privacy protected?

In therapy, confidentiality is sacred. As such, there is nothing that we take more seriously than your privacy. We use Amazon servers to ensure that your personal information and communications are encrypted and stored securely with the highest levels of privacy through being fully HIPAA compliant. HIPAA stands for Health Insurance Portability and Accountability and is the most respected global standard for protecting sensitive patient data.

What is the difference between a clinician, a therapist, and a counselor

As you can no doubt tell on our website, we tend to use these phrases interchangeably as they all refer to a mental wellness professional who is qualified to engage in therapy sessions with individuals. However, there are differences in terms of how each one is qualified. Clinicians are at a doctoral level and sometimes have psychiatric training, therapists have psychotherapy training, and counsellors will have a Master’s degree in counselling. We use all three terms on our website simply because we have many of each qualification, so we want to include all three titles

I’m nervous about investing in my mental health - how much does Ayadi cost?

The prices you see on Ayadi vary depending on the experience and qualification of the therapist you choose. We work with our therapists to make sure that sessions are priced well. However, if you’re a little nervous to start investing in your mental health, consider how much you invest in your physical health – like gym memberships and healthy meals. Your mental health is equally important, yet is so often neglected.